Cakeology

We take your privacy seriously and are dedicated to safeguarding the personal data you share when visiting our website. This Privacy Policy explains the types of information we collect, how we use it, who we share it with, and how we work to keep it secure.

1.Information We Collect

We collect both personal and non-personal information from users in several ways. You may voluntarily provide personal details when registering for an account, subscribing to newsletters, submitting forms, or completing a purchase. The information you may provide includes, but is not limited to, your name, email address, billing and shipping addresses, phone number, and payment details.

Additionally, we automatically gather certain technical data about your visit to the site. This includes your IP address, browser type, operating system, access times, referring website addresses, and your interactions with our site, such as pages viewed or links clicked. This information is collected using cookies and similar technologies that help us analyze site performance and enhance user experience.

• Personal Information: Includes details such as your name, email address, phone number, billing address, and payment information.
• Non-Personal Information: We also automatically collect technical details such as your IP address, browser type, device type, and browsing patterns using cookies and analytics.

2. How We Use Your Data

We utilize the data we collect for multiple business purposes:

• To provide, manage, and improve our website and services;
• To communicate with you regarding your account, transactions, or customer service requests;
• To send marketing emails, newsletters, and updates about promotions (you may opt out at any time);
• To analyze user activity and preferences for website optimization;
• To comply with legal obligations and enforce our terms of service.

3. Disclosure of Information

We do not sell your personal information. We may share your information with trusted third parties who perform functions on our behalf, including hosting services, email service providers, analytics partners, and payment processors. These third parties are contractually obligated to use your data solely to provide services for us and not for any other purpose.

We may also disclose your information if required by law, court order, or legal process, or when we believe such disclosure is necessary to protect our legal rights, prevent harm, or investigate suspected fraud or illegal activity.

4. Data Storage and Retention

Your personal data is stored securely and retained only as long as needed to fulfill the purposes described in this policy, or as required by applicable law. When your data is no longer required, it is securely deleted or anonymized.

5. Your Choices

You may manage your communication preferences by following the unsubscribe instructions in promotional emails. You may also request to access, correct, or delete your personal information by contacting us directly. Please note that essential transactional emails may still be sent even if you opt out of marketing communications.

6. Data Security

We take appropriate administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, disclosure, or misuse. Despite our efforts, no data transmission over the internet or electronic storage method is 100% secure.

7. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us via the contact page or support email listed on our site.